Privacy policy

Privacy Policy

Effective Date: October 7, 2026

Theresa's Sari-Sari Store (“we,” “us” or “our”) respects your privacy. This policy explains how we may collect, use, disclose and protect personal information when you visit our website, shop for kitchen and household products, or contact us (collectively, the “Services”). Shopify provides the platform that supports our online store.

Information We Collect

Depending on how you use our Services, the information we collect may include:

  • Contact and account information: your name, email address, phone number, shipping and billing addresses, and account details if you create an account.
  • Order and payment information: products purchased, transaction details, delivery information and payment status. Payment information is processed by payment providers; we may receive limited transaction details rather than full payment card numbers.
  • Communications: information you provide when you contact us about an order, return or other question.
  • Device and usage information: IP address, browser and device information, approximate location inferred from your IP address, pages viewed and interactions with our website, including information collected through cookies and similar technologies.
  • Preferences: marketing, privacy and communication choices you share with us.

Personal Information Sources

We may obtain personal information directly from you when you place an order, create an account, contact us or otherwise use the Services. We may also collect information automatically from your device through cookies and similar technologies. Additional information may come from Shopify and other service providers that process information for us, as well as business partners or other third parties where applicable.

How We Use Personal Information

We use personal information to provide and improve the Services, process payments and orders, arrange delivery and returns, communicate with you, provide customer support, maintain accounts, prevent fraud, protect the security of our store and meet legal obligations. Where permitted by law and according to your preferences, we may also use information to measure website performance and send or tailor marketing communications. You can unsubscribe from marketing emails using the link in the message.

How We Disclose Personal Information

We may disclose personal information when reasonably needed for the purposes described in this policy, including:

  • Service providers: Shopify and providers that help with payment processing, hosting, analytics, customer support, order fulfillment and shipping.
  • Business and marketing partners: where applicable, partners that provide advertising or marketing services. They may use information under their own privacy notices. Depending on your location and the activity involved, you may have a right to opt out of the sale or sharing of personal information or targeted advertising.
  • At your direction or with your consent: for example, when you ask us to share information to fulfill a request or use a third-party feature.
  • Affiliates and business transactions: with affiliates if applicable, or in connection with a potential or completed merger, sale, restructuring or similar transaction.
  • Legal and safety purposes: when required by law, in response to lawful requests, or to protect the Services, our rights and the safety of others.

Data Security and Retention

We use reasonable administrative, technical and organizational measures designed to protect personal information, but no method of transmission or storage can be guaranteed completely secure. We retain information for as long as reasonably necessary for the purposes described here, including fulfilling orders, maintaining records, resolving disputes, enforcing agreements and meeting legal obligations. Retention periods depend on the type of information and the applicable requirements.

Third-Party Links

Our website may link to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information. We are not responsible for the content or practices of third-party services.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights to request access to, correction or deletion of your personal information, obtain a portable copy, withdraw consent, or opt out of certain sales, sharing or targeted advertising. You may also have the right to appeal a decision about your request and to be free from unlawful discrimination for exercising your rights. To make a request, email info@theresassarisaristore.com or call +13615793105. Please tell us what you are requesting; we may need to verify your identity or the authority of an authorized agent before responding. Rights and exceptions vary by location.

Children's Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

Cookies and Similar Technologies

Cookies and similar technologies may help the store function, remember your preferences, keep your cart, understand website use and, where applicable, support marketing. You can manage or block cookies through your browser settings and any privacy controls available on the website. Some features may not work properly if cookies are disabled. Cookie choices may need to be set separately for each browser or device.

Changes to This Policy

We may update this policy as our practices, Services or legal requirements change. When we do, we will post the revised policy here and update the effective date. Please review this page periodically.

Contact Us

Store Name: Theresa's Sari-Sari Store
Address: 2308 N Navarro St, Victoria, TX 77901
Phone: +13615793105
Email: info@theresassarisaristore.com
Opening Hours:
Monday: Closed
Tuesday to Saturday: 10:30 AM–5:30 PM
Sunday: Closed
Central Time (Victoria, Texas)
Response Time: We respond within 24 hours.